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Guide

How NYC restaurant letter grades actually work — scores, cycles, and the card in the window

The grade isn't a vibe — it's arithmetic. Every violation carries points, the points pick your grade, and your grade decides how soon the inspector comes back.

The A, B, or C in a NYC restaurant window comes from a points system with its own clock. Here's how scoring works, when the next unannounced inspection comes, and how DailyDog keeps you ahead of it.

When this applies
You operate a NYC food-service establishment and want to understand (or improve) the grade — or you just got scored and want to know what happens next.

How it's normally done — and how we make it easy

StepThe usual wayWith DailyDog
Know your standingThe paper report from the last visit, somewhere in the officeScore history and every open citation on one sheet, updated daily
The next inspectionA surprise, by designA window estimated from your score band, with the punch list ready
What re-scoresFind out when the clipboard comes outOpen items listed with what fixes each one

Step by step

  1. 1

    Read the score, not just the letter

    Each violation cited on an inspection carries points, weighted by how severe and how widespread the condition is. The total decides the band: 0–13 points is an A, 14–27 a B, 28 or more a C. Critical violations (the food-safety ones) score heavier and matter most.

  2. 2

    Know which inspections grade you

    Grades come from graded inspections. If an initial cycle inspection scores 14+ points, the establishment isn't graded that day — a re-inspection follows (typically within about a month), and THAT visit sets the grade. Score an A on the initial and the A posts immediately.

  3. 3

    Know when the next one comes

    The cycle restarts on a cadence set by your last score: an A band means roughly a year until the next unannounced visit; a B band roughly 5–7 months; a C band as little as 3–4 months. The exact date is never announced.

  4. 4

    Fix the open items before the window

    Inspectors re-cite what's still standing, and conditions from last time are the first thing checked. Walk your own kitchen against the last inspection's citations — every one you clear is points that never land.

  5. 5

    Decide: post the grade, or contest it

    After a graded re-inspection you either post the card or contest the score at OATH and post 'Grade Pending' while you wait. Points knocked out at the hearing can flip a band — see the Grade Pending guide for when contesting is worth it.

Before you start — have this ready

  • Your last inspection report — the score, and each citation with its points.
  • The date of that inspection (it starts the clock on the next cycle window).

Who to contact

DOHMH (restaurant inspections)
ask for the Health Department's food-safety program

What to ask
If a citation on your report doesn't match what you saw at the visit, ask how to obtain the full inspection report for your establishment — the points math starts from that document.

See if this is on your record

Look up any NYC establishment free — then let DailyDog watch the record so none of this sneaks up on you.

Frequently asked

Does paying the fines improve the grade?
No. Fines and grades run on separate tracks — the money settles the summons, the grade only changes at the next graded inspection. You can be fully paid up and still carry a C.
Can the grade change between inspections?
No. The posted grade holds until the next graded inspection (or a hearing outcome on a contested score). That's why the cycle cadence matters — a bad grade lingers longest for the restaurants that got it.
What's the fastest way from B to A?
Clear the critical violations from the last report before the next cycle visit, since they carry the heaviest points and get re-checked first. Then score 13 or fewer at that visit.
Do inspections ever come off-cycle?
Yes — complaints (a 311 report, an illness claim) can trigger a visit any time, and those citations land on the record the same way.
Official sources

Verified 2026-07-13· Informational only, not legal advice · Confirm current requirements on the city's official portal